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We’re here to help, just tell us what you need. Our FAQs below are super helpful.
If you don’t find what you need, fill out the form here. We will get back to you within 3 business days.
- Open Orders
- Menu & Nutrition
- Catering & Events
- Donations & Sponsorships
Our team is standing by at the location from which you placed the order. Please try the store directly by phone–the number is listed on our locations page. If you cannot reach the store (this may happen during peak hours), please use the open orders category on the contact form. We’ll get right back to you.
It’s possible the email made its way to your spam folder. Give that a check and if you still can’t locate the confirmation, hit us up via the open orders category on the contact form.
Only credit is accepted for delivery orders at this time.
We’re so glad you asked. We love every opportunity to learn and grow from your experiences.
If your inquiry is regarding an open order, please visit OPEN ORDERS and we will get back to you ASAP.
For everything else, please use the feedback category on the contact form and one of our team members will be in touch over the next few days.
We are committed to providing high-quality, sustainably-sourced, delicious food at affordable prices to everyone. Because our prices are reflective of the true cost of our ingredients, we do not offer discounts regularly. If you are looking for sponsorship for a special event, please see sponsorships and partnerships.
Franchising is not on the list, as we say. For that reason, and due to the high volume of requests, we will not respond to these inquiries for the time being. Thanks for understanding.
Yes, and what a lucky person he/she is. Gift cards and Dig Inn merch are available for purchase here. You can also pick up a gift card in any of our locations–just ask at the register.
We would love to come to your neighborhood. We are growing like weeds–you won’t believe what we have planned for this year. We’re pretty serious about our part in changing the way America eats and it’s likely that your neighborhood is on our radar. With that said, you can always feel free to drop us a line.
On January 1st, we raised prices in our New York City restaurants by approximately 3.5% for walk-in and pick-up.
We spend a lot of time at Dig Inn thinking about pricing, value, and values as they relate to our guests, our farmers and partners, and the 800+ folks cooking in our kitchens every day. These values, in fact, are the bedrock upon which our company was founded in 2011. For almost 8 years we’ve been serving delicious food, mostly vegetables, grown by farmers we know and trust, cooked from scratch by our cooks and chefs every day, and served to you at affordable prices for lunch and dinner.
Over the course of 2018, we spent considerable time as a team thinking about not just where we are today, but from where we’ve come, and more importantly, where we’re headed, together. We spent months reconfiguring our R&D process, hiring & training insanely talented chefs, perfecting our sweet potato cookery and investing in beautiful restaurants. We believe it’s important to charge fair prices for our food and offer you great value, while also having the ability to invest in our teams by paying wages that support their lives and careers as they learn and grow at Dig. In reflecting on our past, our original model (and the menu pricing associated therewith) did not sufficiently consider the true costs of paying a fair wage, and supporting the growth and development of our cooks and chefs over time.
For us, this means paying a starting wage of $15/hr in New York and creating a tiered pay structure that fosters internal development and promotion in our restaurants. We hope you’ll support these efforts to build a strong community around our food - it cannot exist without with the incredible work by so many that happens every day, in our kitchens and in the fields. We believe that our prices still offer great value, but we realize that sometimes change can be hard.
As always, we welcome and appreciate your feedback -- feel free to drop us a note at https://www.surveymonkey.com/r/2019DigFeedback or firstname.lastname@example.org.
Lovely. All media inquiries can be directed to email@example.com.
Yes, yes, and yes. The Dig Inn app (download here) allows users to order for pickup and delivery, save favorite orders, track allergens, pay with your phone and more. We do offer a rewards program in conjunction with LevelUp. For any additional questions or technical difficulties, please reach out via the tech/mobile app category on the contact form.
Amazing. We’re always looking for great people to join our team. Check out our current job opportunities in restaurant management/operations or our support team on our careers page, or email us your resume and a cover letter at firstname.lastname@example.org.
The question is- do you know what you’re getting yourself into? ;) We accept applications for interns, aka office ninjas, on a rolling basis. For more information or to submit an application, please check out the careers page.
Catering & Events
Donations & Sponsorships
We love our community and will roll up our sleeves any chance we get. If you think we should sponsor your next event, simply email the details of your event or request to email@example.com (Note: requests must be received at least 6 weeks prior to the event to be considered. Due to the volume of requests we receive, our team may not be able to reply if your event falls outside of our areas of focus)
Dig Inn provides in-kind donations of food for larger groups and events. And for smaller groups/events, we give free meal tokens (or credits) which are often used for raffles or silent auctions.